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Successful International Discussions

The course is in english and recommended for persons with a medium level of Englisch. Learn, practice and perfect the tried and tested techniques help you to communicate more convincingly with your international customers, colleagues and Business Partners.  It’s often the small details and differences in presence, approach, wording and expressions which decide if a conversation goes smoothly and satisfactorily for both Partners. 

Inhalte

Not only is it necessary to be well prepared, decide the right approach and be flexible in changing circumstances, but also to build a positive atmosphere.

 

  • Conditions for efficient and effective discussions
  • Structure and phases of a discussion
  • Strategy, preparation and dealing with the unexpected
  • Intercultural factors, small talk, relationship-building
  • Understanding difficult accents and speech patterns
  • Adapting to Anglo-Saxon, Latin and Asian partners
  • Useful phrases and leading questions in English
  • Building dialogue with non-native-speakers
  • Understanding the situation and gathering information
  • Strategies for negative situations (complaints, claims)
  • Questioning and listening techniques
  • Working through an interpreter / local colleague
  • Dealing with objections and resistance
  • Getting partners to comply with agreements

 

 

 

Lernziele

  • By the end of this course, you will be able to gain acceptance more quickly, win support for your requests and positively influence the outcome of the discussion.

Preise, Termine und Veranstaltungsorte

Es sind aktuell keine Veranstaltungen geplant. Bitte kontaktieren Sie uns. anfrage@bbw-seminare.de

Inhouse Schulung: Sie wünschen sich eine firmeninterne Weiterbildung nach Ihren Bedürfnissen? Wir bieten Ihnen passgenaue Trainings für Ihr Unternehmen und Ihre Mitarbeiter. Erfahren Sie hier mehr über unsere Inhouse Angebote.

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